【Important】To Customers Not Receiving Emails From Our Store

Thank you for visiting the NAGATANI Official Store.

At our store, we usually reply to inquiries within the next business day.
If you do not receive a reply after two business days, please note that there may be one of the reasons listed below. We kindly ask you to contact us again via the inquiry form.
*Please use an email address other than "outlook.jp".

【Inquiries】
https://nagatani-shop.com/pages/contact

●We are currently experiencing an issue where emails from our store are not reaching "outlook.jp" email addresses. (As of February 13, 2026)

●In some cases, emails sent from "icloud.com", "outlook.jp", etc. could not be received due to security settings, and we were unable to confirm the content of the inquiry. (Resolved as of January 26, 2026)